Legal
Privacy Policy
This Privacy Policy explains how Keenversion ("Keenversion," "we," "us," or "our") collects, uses, shares, and protects information when you visit our website, contact us, book a call, or use our marketing services. By using our site or services, you agree to this policy.
1. Information we collect
Information you provide
When you submit a form, book a diagnostic call, sign up, or communicate with us, we may collect your name, business name, email address, phone number, service area, trade, and any details you choose to share.
Information collected automatically
When you visit our site we automatically collect technical data such as IP address, device and browser type, pages viewed, referring URLs, and interaction data, through cookies and similar technologies (see Section 3).
Information from third parties
We may receive information from advertising and call-tracking providers (for example Google, Meta, and CallRail) and from platforms we use to deliver services, such as GoHighLevel.
2. How we use your information
- To respond to inquiries, schedule calls, and provide our marketing services.
- To set up, operate, and optimize campaigns, lead capture, and follow-up on your behalf.
- To send service communications, reports, invoices, and (with consent) marketing.
- To measure and improve our website and services, and to maintain security.
- To comply with legal obligations and enforce our agreements.
3. Cookies & analytics
We use cookies and similar technologies for essential site functionality, analytics, and advertising measurement. This may include tools such as Google Analytics, the Meta (Facebook) Pixel, and CallRail call tracking. These providers may set their own cookies and process data under their own privacy policies.
You can control cookies through your browser settings, and opt out of certain analytics/advertising via the providers' tools (for example Google Analytics opt-out and the Network Advertising Initiative). Some features may not work properly if cookies are disabled.
4. SMS / text messaging
If you provide your phone number and consent, we and the platforms we operate on your behalf (such as GoHighLevel) may send you text messages — for example appointment reminders, missed-call text-backs, review requests, and lead follow-up.
- Consent: By opting in you agree to receive recurring automated text messages. Consent is not a condition of purchase.
- Opt-out: Reply STOP at any time to unsubscribe. Reply HELP for assistance.
- Frequency & rates: Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
- Mobile information is not shared with third parties for their own marketing. SMS opt-in data is not sold.
5. How we share your information
We do not sell your personal information for money. We may share it with:
- Service providers who help us operate (e.g., GoHighLevel, Google, Meta, CallRail, hosting, payment processors), under contract and only for those purposes.
- Legal & safety — to comply with law, respond to lawful requests, or protect rights and safety.
- Business transfers — in connection with a merger, acquisition, or sale of assets.
Some advertising/analytics sharing may be considered a "sale" or "sharing" under California law; see Section 6 for your opt-out rights.
6. Your privacy rights
California (CCPA/CPRA)
If you are a California resident, you have the right to: know what personal information we collect and how it's used; request access or a copy; request deletion; request correction; opt out of the sale or sharing of personal information; limit use of sensitive personal information; and not be discriminated against for exercising these rights.
To exercise these rights, contact us at support@keenversion.com. We will verify your request before responding. You may use an authorized agent.
Other U.S. states
Residents of states with comprehensive privacy laws may have similar rights (access, deletion, correction, and opt-out). Submit requests using the contact details below.
International visitors
Our services are directed to the United States. If you access the site from outside the U.S., your information may be processed in the U.S. Where the GDPR or similar laws apply, you may have additional rights regarding access, rectification, erasure, and processing.
7. Retention, security & other
Retention. We keep personal information only as long as needed for the purposes described, to comply with legal obligations, resolve disputes, and enforce agreements.
Security. We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.
Children. Our site and services are not directed to children under 16, and we do not knowingly collect their information.
Third-party links. Our site may link to third-party sites we do not control; their privacy practices are their own.
Changes. We may update this policy and will revise the "Last updated" date above. Material changes will be posted here.
8. Contact us
Questions about this policy or your data? Contact support@keenversion.com. Operated by Keenversion.