Introduction
Keenversion Acquisition ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our client acquisition platform (the "Need Tree" system).
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name and contact information (email address, phone number, mailing address)
- Business information (company name, job title, industry)
- Account credentials (username, password)
- Payment information (processed securely through third-party payment processors)
- Communications you send to us (support requests, feedback)
Information Collected Automatically
When you access our services, we may automatically collect certain information, including:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, click patterns)
- Cookies and similar tracking technologies
- Log data and analytics information
Third-Party Integrations
Our platform integrates with third-party services such as Google Ads, Meta (Facebook) Ads, GoHighLevel, and Google Analytics. When you connect these services, we may access:
- Advertising account performance data (impressions, clicks, conversions, spend)
- Campaign and ad group information
- Lead and customer data from connected CRM systems
- Analytics data for performance reporting
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing transactions and managing your account
- Generating performance reports and analytics dashboards
- Communicating with you about your account, updates, and promotional offers
- Responding to your inquiries and providing customer support
- Monitoring and analyzing usage patterns to improve user experience
- Detecting, preventing, and addressing technical issues or fraudulent activity
- Complying with legal obligations and enforcing our terms
How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our platform (hosting, analytics, payment processing)
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Legal Requirements: When required by law, regulation, or legal process
- Protection of Rights: To protect the rights, property, or safety of Keenversion, our users, or others
- With Your Consent: When you have given us explicit permission to share your information
Google API Services Disclosure
Our use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Specifically, we access Google Ads data solely to provide you with performance metrics and reporting within our platform. We do not use this data for any purpose other than displaying it to you and generating reports on your behalf.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit (SSL/TLS) and at rest
- Secure authentication mechanisms and access controls
- Regular security assessments and monitoring
- Employee training on data protection practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you terminate your account, we will delete or anonymize your data within 90 days, except where retention is necessary for legal or legitimate business purposes.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-Out: Unsubscribe from marketing communications at any time
- Revoke Consent: Disconnect third-party integrations through your account settings
To exercise these rights, please contact us at privacy@keenversion.com.
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information. As noted above, we do not sell personal information.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our services.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such modifications constitutes your acknowledgment of the modified Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Keenversion Acquisition
Email: privacy@keenversion.com
Phone: (555) 123-4567